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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping interruptions during the COVID-19 pandemic were common due to various factors, including lockdowns, restrictions, and disruptions in supply chains. These interruptions led to delays and challenges in delivering goods and services. Many businesses and shipping companies implemented safety measures and adjusted their operations to mitigate the impact of the pandemic on shipping. However, it's essential to check with specific carriers or companies for the most up-to-date information on any ongoing shipping interruptions or delays, as the situation can vary by region and time.